If you own the , your firmware update is dual-layered. You have the same MCU firmware as above, plus a Realtek RTD1319 firmware for the wireless dongle.
For persistent hardware malfunctions, Nex Computer recommends opening a help desk ticket through your account at secure.nexdock.com. nexdock 360 firmware update
: Ensure the NexDock is fully charged if the display is not connecting. You can check the charge level by pressing the battery icon on the keyboard or via the OSD. How to Request a Firmware Update If you own the , your firmware update is dual-layered
cable; charging-only cables will not support the video and data signals required for DeX or other desktop modes. OSD Control Panel: : Ensure the NexDock is fully charged if
Open the folder and run the flash_tool.exe (or similar executable file).
The NexDock 360 charges your connected device while in use. Firmware updates frequently tweak the power negotiation profiles to prevent overheating, increase charging efficiency, and support a wider array of fast-charging bricks. Pre-Requisites Before You Begin
⚡ if you find unofficial firmware online, as it may brick your device or void your warranty. If you'd like, let me know:
