The tool cannot find the printer. Restart the printer and try entering Service Mode again. Conclusion

Specifically optimized for older Pixma G-series (G1000, G2000, G3000) and iP-series models. How to Put Your Canon Printer into Service Mode

The V3200 version is known to be compatible with both 32-bit and 64-bit Windows systems and works with a range of Canon PIXMA printers, including models like the MG5250, MG6150, MG5180, MG5280, MG6180, MG5380, MG6280, and IX6580.