The tool does not support your specific printer firmware.
While some users report success running the tool on newer Windows versions in compatibility mode, the tool was officially designed for Windows XP and Windows 7 32-bit environments. Compatibility is not guaranteed on modern operating systems. For best results, use an older computer or virtual machine running a supported Windows version. canon service tool v1074 updated
Your printer model requires a different software version or a physical chip replacement. Communication failure The tool does not support your specific printer firmware
The software acts as a direct interface between a computer and the printer’s internal firmware. Its primary functions include: canon service tool v1074 updated