Does Not Match With Your Dongle - Autodata The Hardware Information

: Ensure that the dongle you are using is genuine and properly licensed for Autodata.

any existing Sentinel or Dongle drivers via the Control Panel. : Ensure that the dongle you are using

If you can tell me you are using (e.g., 3.45), your Windows version , and if the dongle LED lights up , I can offer more tailored troubleshooting steps. Run Command Prompt as Admin and manually register your core

Run Command Prompt as Admin and manually register your core .dll components. How to Resolve Error Code 43 for Intel®

If these steps do not resolve the issue, your dongle may be physically damaged or "spoiled," requiring a replacement from MES Technical Support or your original vendor. MES Innovation Sdn Bhd to fix the hardware ID? How to Resolve Error Code 43 for Intel® Graphics

If the dongle is physically dead (no LED on multiple PCs) or the HID has changed spontaneously (rare but possible due to power surge), you need a new dongle. Contact your Autodata distributor. They will send a replacement, but you will likely pay a fee (typically 50-100 EUR/USD for the hardware).

Uninstall existing Sentinel/Dongle drivers from the .