Once you activate the Digital Secure Key, your physical Secure Key is immediately and permanently deactivated. Instead of throwing it in the trash, you can dispose of it responsibly at the dedicated recycling bins available at all HSBC branches.
I can provide the exact customer service numbers or targeted troubleshooting steps for your situation. Share public link hsbc replacement secure key exclusive
, which is integrated directly into the HSBC mobile banking app. If you require a replacement for a physical device due to loss, damage, or a low battery, you can typically order one by calling HSBC Customer Service or visiting a branch. Replacement Options Digital Secure Key (Recommended) Availability : Instant setup through the HSBC mobile app. Once you activate the Digital Secure Key, your
: Call the bank's dedicated security line or visit a branch to deactivate the old key. Order a Replacement Share public link , which is integrated directly
: The device screen flashes a "bAtt" message. Batteries are built into the hardware and cannot be changed manually.
This device is larger, has a rechargeable battery via micro-USB (not AAA), and is only issued by the . You cannot order this via the app. You must:
Works automatically when you try to log in to online banking on a computer.