Unzip the firmware file and copy the contents directly into the root directory of the SD card.
📢 A new firmware update is available for select V380 Pro and V380 WiFi camera models. ✅ Fixes night mode flickering ✅ Improves app connection speed ✅ Patches security vulnerabilities v380 firmware
Move the camera closer to your Wi-Fi router during the update process. Additionally, ensure you are using the original 5V power adapter that came in the box; underpowered phone chargers can cause the camera to drop offline mid-update. 2. "Device Offline" After a Firmware Update Unzip the firmware file and copy the contents
Open the V380 Pro app, tap the Device Settings (gear icon) on your camera feed. Additionally, ensure you are using the original 5V
Turn off power to the V380 camera. Insert the MicroSD card. Turn the power back on. The camera will detect the bootloader files, bypass the internal corrupted storage, and overwrite it with the clean firmware. Do not unplug the cable until you hear the confirmation prompt "System initialization complete" . 3. Common V380 Firmware Problems & Fixes Probable Cause Exact Solution Stuck at 99% during OTA update Wi-Fi packet loss or server timeout
A: Generally, yes. However, if you have a camera that is working perfectly and you have no need for new features or security patches, it is often wise to follow the "if it ain't broke, don't fix it" rule. Always read community feedback on the new version before proceeding.
If your camera stops responding (no lights, no voice prompts) after an update, it may be "bricked."