*/15 * * * * php /var/www/html/agc_rebalancer.php >> /var/log/agc_rebalance.log 2>&1
Technically, VICIdial (short for VICIdial Open-Source Contact Center Suite) interacts with the Asterisk PBX phone system to provide a complete inbound and outbound contact center solution. The AGC, as an integral part of VICIdial, provides the interface for agents to interact with the system. To fully understand the AGC's functions, you should be familiar with the basics of VICIdial. The AGC's core functions include:
The background or status bar turns red or blue (indicating a Live Call).
*/15 * * * * php /var/www/html/agc_rebalancer.php >> /var/log/agc_rebalance.log 2>&1
Technically, VICIdial (short for VICIdial Open-Source Contact Center Suite) interacts with the Asterisk PBX phone system to provide a complete inbound and outbound contact center solution. The AGC, as an integral part of VICIdial, provides the interface for agents to interact with the system. To fully understand the AGC's functions, you should be familiar with the basics of VICIdial. The AGC's core functions include:
The background or status bar turns red or blue (indicating a Live Call).