: To communicate with a device's cellular modem configuration, technicians must boot the phone into Diagnostic Mode (DIAG Port) . This usually requires specialized USB debugging commands ( adb shell setprop sys.usb.config diag,adb ) or specific hardware test points on the motherboard known as EDL (Emergency Download) points.
Check the dropdown menu. If the Qualcomm HS-USB Diagnostics 9091 (or similar) port is visible, click Connect or Refresh . Step 3: Back Up Existing Data Navigate to the backup section within the tool.
Check if the device is actually in Diag Mode; a standard MTP or Charging connection will not work.