You may have received a instead of direct login access. In that case:
Strict security software often blocks the background services responsible for checking your Red Giant credentials. red giant id and password work
For motion designers, VFX artists, and video editors, Red Giant tools (such as Trapcode, Magic Bullet, and Universe) are essential. However, nothing kills creative momentum faster than a login error. When you need your immediately, every second of delay costs money. You may have received a instead of direct login access