If you encounter issues such as forgotten passwords or access errors, you should contact your respective Ministry's ICT department or the , which oversees the electronic government division and infrastructure.
: Do not continue attempting to guess passwords. Reach out to your ministry's dedicated IT systems administrator or log a ticket through the unified SMART Zambia Service Portal for a secure credential reset. Compliance and Official Email Use Guidelines Mail.grz.gov.zm Owa
Yes. Download the Microsoft Outlook app from your device's app store, then add your government email account using your full email address and password If you encounter issues such as forgotten passwords
Need a specific colleague to notice a request in a long email chain? Type the Compliance and Official Email Use Guidelines Yes
The portal delivers unified communication tools designed to boost productivity across various ministries.