When a production issue arises (e.g., the database corrupts, email ticketing breaks), ManageEngine support will refuse to assist. Even online communities like Reddit or the ManageEngine user forum will not help you debug a cracked installation. You are completely alone.

The benefits of using ManageEngine ServiceDesk Plus 12 include:

Using pirated software within a corporate network creates vulnerabilities that can compromise your entire IT infrastructure. 1. Malware and Ransomware Deployment